技术支持

我们随时为您提供帮助,解决您在使用过程中遇到的任何问题

联系我们

如果您在使用我们的应用过程中遇到任何问题,或有任何建议,请通过以下方式联系我们。
If you encounter any issues while using our application or have any suggestions, please contact us through the following methods.
主要联系邮箱
备用联系邮箱
响应时间
24-48小时内回复

常见问题

以下是一些用户常见问题及其解答,也许能帮助您快速解决问题。
Below are some frequently asked questions and their answers, which might help you resolve your issue quickly.
如何重置我的学习进度?
您可以在"设置"页面找到"重置进度"选项。请注意,此操作不可逆,将清除所有学习数据。
You can find the "Reset Progress" option in the "Settings" page. Please note that this action is irreversible and will clear all learning data.
应用闪退怎么办?
请尝试重启应用或重启设备。如果问题持续存在,请检查设备存储空间是否充足,并确保应用已更新到最新版本。
Please try restarting the application or your device. If the problem persists, check if your device has sufficient storage space and ensure the application is updated to the latest version.
如何导出我的学习数据?
目前应用不支持数据导出功能。我们正在开发此功能,将在未来的版本中推出。
Currently, the application does not support data export. We are developing this feature and will release it in a future version.
应用支持离线使用吗?
是的,应用完全支持离线使用。所有学习内容和进度都存储在您的设备本地。
Yes, the application fully supports offline use. All learning content and progress are stored locally on your device.

提交问题

如果您在常见问题中找不到答案,请填写以下表单,我们会尽快为您提供帮助。
If you cannot find the answer in the FAQ, please fill out the form below and we will assist you as soon as possible.